CC&B USERS GROUP REGISTRATION & HOTEL

TO VIEW CONFERENCE PRESENTATIONS, CLICK HERE!

The CC&B Users Group Conference Registration is now open. Attendee registration is $250 per customer/Oracle staff attendee, and $585 for partners who are not an event sponsor. Guest tickets are also available for $100 per person. 

We’re pleased to announce the Draft 2015 OUUG CC&B conference schedule, CLICK HERE.

KEYNOTE PRESENTATION:

GaryIde_sm

The New Energy Consumer –
What Does It Mean for Customer Care

Gary Ide, Accenture North American Utility Operations &
Accenture Oracle Practice Lead

Gary brings over 28 years of Accenture experience in the Utility practice, delivering complex systems and business transformation efforts. This focus is on the complete solution – business process readiness, operations as well as systems installation. In addition Gary works closely with the project sponsors and Boards of Directors to understand and manage risks, prepare the organization and measure results and satisfaction.

Gary is a senior member of the North American Utility’s practice leadership team with the role of Managing Director of Operations (‘COO’) and Oracle Practice Lead.  Thus he sees across the entire practice and is responsible for overall client satisfaction and quality delivery.  In addition, he has been personally involved in eight end-to-end customer systems delivery––from custom CIS solutions, to Customer/1 to SAP to multiple Oracle CC&B installation.  Gary started out as a programmer/tester of billing and service orders and now advises Senior Client leadership on the quality of their program, risk mitigation and overall preparedness across the entire organization – IT, business operations and key external stakeholders. Particular focus is on understanding end consumer needs and direction and how solutions address these and are flexible enough to lead and adapt for future trends. 

Gary has also been involved in many Business Transformation efforts for very large to midsize companies and understands the people, process and business management efforts in addition to the systems components.

register-now-button

CC&B Conference Schedule-at-a-Glance

Sunday, March 8th
12:00pm – 5:30pm

User Group Conference Golf Tournament Lookout Mountain Golf Club at the Pointe Hilton Tapatio Cliffs Resort
Learn more at www.OracleGolf.Club.

Monday & Tuesday
March 9th & 10th

Oracle Utilities Customer Advisory Board CAB Meeting
Requires a separate registration fee & process managed by Oracle; information & invitations forthcoming. CLICK HERE for additional CAB information.

Tuesday, March 10
5:30pm – 8:30pm

Conference Registration & Vendor Welcome Reception
Resort Main Ballroom

Wednesday, March 11th
7:30am
8:30am – 4:30pm
12:00pm
5:30pm – 9:30pm

Opening Ceremonies/General & Breakout Sessions
Continental Breakfast
Conference Tracks/Breakout Sessions
Lunch
Rustler’s Rooste Dinner & Casino Night Celebration;
full dinner, open bar & transportation provided.
Wristbank required for admittance. Guest tickets available.

Thursday, March 12
7:30am
8:30am – 4:30pm
12:00pm
4:30pm

 
Continental Breakfast
Conference Tracks/Breakout Sessions
Lunch
Conference Ends/Closing Ceremonies

lucidity_logo

gnx_logo

  

 

 MeridianLogo

 

 BlueHeronLogo

 IntoolectLogo

SmartUtilitySystemsLogo

 

CC&B Contacts

CC&B Users Group Chairperson

Tricia Zacharisen

San Jose Water Company
tricia.zacharisen@sjwater.com

T (408) 279-7921 

 

Conference  & Sponsor Director

Cathy McCause Fuss

Director, Marketing

GeoNexus Technologies

cathy.mccause@geo-nexus.com

M (209) 564-6744

 

Questions: info@OUUG.org 

 

NOW